Shift Lead

Books & Brews in Indianapolis, IN is looking for one shift lead to join our 25 person strong team. We are located on 9402 Uptown Dr #1400. Our ideal candidate is attentive, ambitious, and reliable.

Responsibilities

• Interact regularly with customers ensuring a positive experience
• Coordinate and facilitate staff member's tasks to ensure timely execution
• Train and develop new team members to company standard
• Accurately process and reconcile shift payment transactions
• Motivate staff while working towards one goal

Qualifications

• Outgoing and engaging personality
• Strong communication and listening skills
• Able to resolve conflicts quickly and efficiently
• Experience in a leadership role is a definite plus

We are looking forward to reading your application.